top of page

Terms of Use

Last updated: 20th June 2026

1. About Us

Guadit ("Guadit", "we", "us", "our") is the trading name of Ekpedeme Robert, a sole trader operating from Swansea, Wales. You can contact us at info@guadit.com or +447926893518.

These Terms and Conditions ("Terms") govern any contract for services between Guadit and you, our client ("Client", "you"), whether you are a business or a consumer. By accepting a quote, signing an order form, or instructing us to begin work, you agree to be bound by these Terms.

2. Our Services

Guadit provides IT and business support services, including:

  • business process automation;

  • digital marketing (including social media management, content strategy, and paid advertising);

  • web design and development; and

  • data analytics and reporting,

(each a "Service" and together the "Services"). The specific scope, deliverables, timeline and fees for each engagement will be set out in a written quote, proposal, statement of work, or order confirmation ("Order") agreed between us.

3. Quotes and Acceptance of Orders

3.1 Quotes are valid for 30 days from the date issued unless stated otherwise.

3.2 A contract is formed when you accept an Order in writing (including by email) or by instructing us to begin work, whichever happens first.

3.3 We reserve the right to decline any Order at our discretion before it is accepted.

4. Fees and Payment

4.1 Fees are as set out in the relevant Order and are exclusive of VAT unless stated otherwise. Guadit is not currently VAT registered. 

4.2 Unless otherwise agreed, we require 30% - 50% deposit before work begins, with the balance due on completion / monthly invoicing in arrears.

4.3 Invoices are payable within 14days of the invoice date. For business clients, late payments may accrue statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

4.4 We may suspend work on any Order if payment is overdue, after giving you reasonable written notice.

5. Client Responsibilities

You agree to provide accurate information, timely feedback, and any access, content, or materials reasonably required for us to deliver the Services. Delays caused by your failure to do so may affect timescales and are not our responsibility.

6. Your Right to Cancel (Consumer Clients Only)

6.1 This clause applies only if you are a consumer that is, acting wholly or mainly outside the course of any trade, business, craft, or profession and you entered into the contract at a distance (e.g. online, by phone, or by email) or off our business premises.

6.2 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel within 14 days of the date the contract is formed, without giving a reason (the "cooling-off period"), unless an exception below applies.

6.3 If you ask us to begin work during the cooling-off period, you expressly agree to this and acknowledge that:

  • if the Service is fully performed within the 14 days, you lose your right to cancel once it is complete; and

  • if you cancel part-way through, you will be charged a reasonable amount for the work already carried out.

6.4 This cancellation right does not apply where you are acting for the purposes of your trade, business, craft, or profession.

7. Service Standards

Where you are a consumer, the Consumer Rights Act 2015 implies the following terms into this contract, which cannot be excluded:

  • the Services will be performed with reasonable care and skill;

  • where no price has been agreed, a reasonable price will be payable;

  • where no timescale has been agreed, the Services will be performed within a reasonable time; and

  • information about us or the Services that you relied on in deciding to contract with us will be treated as included in the contract.

If we fail to meet these standards, you may be entitled to require us to repeat the Service at no extra cost, or to a price reduction, in accordance with the Act.

8. Changes to Scope

Any changes to the agreed scope of an Order (additional features, revisions beyond what was agreed, new deliverables) may be treated as a separate Order and charged accordingly, and we will confirm any additional cost with you before proceeding.

9. Intellectual Property

9.1 On full payment of all fees due for an Order, ownership of the final deliverables created specifically for you under that Order (e.g. the final website, automation workflow, or report) transfers to you, except for:

  • any pre-existing intellectual property of Guadit (including our methodologies, code libraries, templates, and tools), which we license to you on a non-exclusive, perpetual basis solely for your use of the deliverable; and

  • any third-party assets (e.g. stock images, fonts, plugins, licensed software) which remain subject to the relevant third-party licence terms.

9.2 We may, unless you object in writing, display anonymized or non-confidential examples of work carried out for you in our portfolio and marketing materials.

10. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other in connection with an Order, and not to use it for any purpose other than performing or receiving the Services.

11. Data Protection

We will process any personal data you provide in accordance with our Privacy Policy, available at Privacy Policy and applicable data protection law.

12. Limitation of Liability

12.1 Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by our negligence;

  • fraud or fraudulent misrepresentation; or

  • any other liability which cannot be excluded or limited under applicable law, including your statutory rights under the Consumer Rights Act 2015.

12.2 Subject to clause 12.1, our total liability arising out of or in connection with any Order, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you under that Order in the 12 months preceding the claim.

12.3 Subject to clause 12.1, we are not liable for any indirect or consequential loss, including loss of profits, loss of business, or loss of data.

13. Termination

Either party may terminate an ongoing Order by giving 14 days written notice. We may terminate immediately if you fail to pay any undisputed invoice within 14 days of it falling due. On termination, you will pay for all work carried out up to the date of termination.

14. Force Majeure

Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, internet or power outages, or third-party platform failures.

15. Complaints

If you are unhappy with our Services, please contact us at info@guadit.com . We will aim to acknowledge your complaint within 3 business days and work with you to resolve it.

16. Governing Law and Jurisdiction

These Terms are governed by the law of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that if you are a consumer resident in Scotland or Northern Ireland, you may instead bring proceedings in the courts of your home jurisdiction.

17. General

17.1 These Terms, together with the relevant Order, constitute the entire agreement between us in relation to that Order.

17.2 If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.

17.3 We may update these Terms from time to time; the version in force at the date an Order is accepted will apply to that Order.

17.4 You may not assign or transfer your rights under these Terms without our prior written consent.

18. Contact Us

Guadit

Swansea, Wales

Email: info@guadit.com 

Phone: +447926893518

  • Facebook
  • Linkedin
bottom of page